Last update: Mar 17, 2024
NextGenTrip values your privacy and is committed to protecting your personal information. This Privacy Policy applies to all users who interact with our services through our website, mobile app, or offline channels (collectively referred to as "Sales Channels"). By accessing our services, you agree to the terms of this policy. If you disagree, please refrain from using our Sales Channels.
We collect personal details including name, contact information, payment details, and travel history when you use our services. This may include passport details, PAN information, and vaccination status when required for booking purposes. Names, addresses, phone numbers, and age details are shared with related service providers, including airlines, hotels, or bus services to facilitate reservations.
Your information is used to facilitate your bookings, enhance our services, process payments, and comply with legal obligations. We use mobile numbers and emails to send promotional offers, including discounts and lucky draws. If you prefer not to receive these offers, you can opt-out anytime.
When you register as a member, we collect details such as your name, address, email, and password. This enables:
We value customer feedback and conduct surveys to enhance our services. Participation is optional, and responses remain anonymous unless otherwise stated.
We use cookies to personalize user experiences and advertisements. These cookies store information to allow seamless logins and provide relevant offers. Users can control cookie settings via their browser.
Our systems log session data such as IP addresses, operating systems, and browsing activities to enhance user experience and identify potential issues.
Users can post reviews, ratings, and questions about our services. These contributions may be visible to other users across various platforms.
We share your information only with service providers (e.g., airlines, hotels) as needed to fulfill your bookings. We do not sell or rent personal data but may share details with business partners for promotional purposes. Additionally, we may share non-identifiable aggregate data for research and analysis.
NextGenTrip ensures that your data is safeguarded with the latest security measures. We do not store sensitive financial details like credit card information.
By using our services, you acknowledge and consent to our Privacy Policy and its terms.
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